HELP! The app keeps crashing. What do I do?

We know this is frustrating. Follow these steps to fix it

1. Delete the app from your device (your device will ask about removing your data, with Education Walkthrough, all your data is stored in the cloud, so it is safe even if you delete the app from your device).
2. Go to the app store
   1. IOS – Apple App Store
   2. Android – Google Play Store
3. Download Education Walkthrough
4. Login
5. Success!

This will fix your issue. If it doesn’t, please contact support.