• I paid for premium on my device but the app won’t update. What do I do?

    We know this is a frustrating situation. We are aware of this challenge and are working with Apple on fixing this issue. First, try this: Logout Close the app from your device Open the app and login Navigate to Settings to verify your Premium subscription. Second, please follow the steps…

  • Search and Manage Education Walkthrough through Apple School Manager

    The Apps and Books feature provides a streamlined purchasing process. You can buy apps and books available in the App Store and in Apple Books. Search for an app or book In Apple School Manager, sign in with an account that has privileges to buy content. To view and edit who…

  • Add Users to Your School

    As a School and/or District Admin, you have the ability to add users to your school or a school in your district. There are two ways to accomplish this. Option 1 – User already has an account Log in to the Education Walkthrough Dashboard Once you are logged in, select a…

  • Share Teachers and Templates

    One of the most important features of Education Walkthrough is the ability to share teachers and templates across an entire school or a district. This feature enables schools and districts to save time by not recreating a process in each school or for each observer as well as allows the…

  • Create a Template

    Everything you need to know about adding, editing and deleting questions