If you’re noticing a different time for the walkthroughs completed within your Education Walkthrough account, it may mean that you need to set a time zone for your account. The following steps detail how you can set the correct Time Zone for your account.
How to Select Your Timezone
1. Log into your Education Walkthrough account.
2. Once logged in, click on your profile icon and from the dropdown menu select “Timezone Settings”
3. Start typing in the correct timezone and you should see the name populate within the list.
From here you should start to see the correct time reflect within your walkthroughs. For additional help or troubleshooting, please visit our support page.
FAQs
Why is my walkthrough time incorrect?
The time may be incorrect if the time zone settings in your Education Walkthrough account are not set to your local time zone.
Can I change my time zone settings later?
A: Yes, you can update your time zone settings at any time by accessing the “Timezone Settings” in your profile.
Will changing my time zone affect previously recorded walkthroughs?
Changing your time zone settings will update the display time for walkthroughs in your account, ensuring they reflect the correct time going forward.
I typed my time zone, but it doesn’t appear. What should I do?
Ensure you are typing the full name of your time zone or check for any available alternatives. If the correct option still does not appear, please contact our support team for further assistance.