Portable classrooms, a gym with no signal, the basement science rooms, a rural district where the bus route has better coverage than the school. Walkthroughs do not wait for Wi-Fi. The mobile app keeps working without a connection, with nothing to switch on, and uploads your walkthroughs when it has one again.
How it works
- Always on. There is no offline setting. Every walkthrough saves to the device as you answer, and the app autosaves the draft every 30 seconds. If the connection drops partway through, keep going.
- Submit still works. With no connection, Submit saves the finished walkthrough on the phone and marks it as waiting to upload.
- Sync when you are back. When the app has a connection again, open Walkthroughs and tap the sync control to upload what is waiting, one at a time or all at once. Each one then emails the teacher and appears on the web dashboard.
Before you head somewhere with no signal
- Open the app while you still have a connection and sign in.
- Open Templates and Teachers once so the app has the latest copies. A template published or a teacher added after you lose the connection will not be on the device until you reconnect.
Frequently asked questions
Q: Do teachers get their report while I am offline?
A: No. The report email goes out when the walkthrough uploads. Finish the sync before you expect teachers to have it.
Q: Can I add photos and videos offline?
A: Yes. They stay on the device with the walkthrough and upload with it. Many photos make a large upload, so sync on Wi-Fi rather than cellular. Large reports reach teachers as a download link, see Why Some Walkthrough Emails Have a Download Button.
Q: I switched phones before syncing.
A: Walkthroughs waiting to upload live on the device that recorded them. Sign in on the old device, connect, and sync before you retire it. If the device is gone, the unsynced walkthroughs are gone with it.
Q: Does offline work on the web dashboard?
A: No. Offline is a mobile app feature, see Welcome to the Education Walkthrough Mobile App. The web dashboard needs a connection, though a web walkthrough you leave is kept as a draft, see Save as Draft and Finish Later.
Q: Does offline work on every plan?
A: Today it works on School, District, and Region Premium accounts. Basic and Individual Premium accounts need a connection to submit. If an active Premium license still cannot submit offline, submit a ticket with your app version.