How do I get a receipt for my subscription purchase from Apple?
Apple handles purchases made from within the Education Walkthrough app. Apple is the only one that can provide a receipt...
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FAQs and Troubleshooting
Common questions answered; common problems solved!
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How can I whitelist email addresses in my personal or school’s email account?
Whitelisting is allowing emails from a specific source into your email’s inbox. It will prevent your email provider from blocking... -
What can I do if my teachers are not receiving any emails?
If you, your colleagues, or your teachers are not receiving any emails follow this guide to unblock or whitelist email... -
How to Check and Update Your Education Walkthrough App Version
When something in the app looks wrong, the first thing we will ask is which version you are on. A... -
Why Some Walkthrough Emails Have a Download Button Instead of a PDF
A walkthrough with a dozen photos of student work and a two-minute video of the opening routine makes a rich...
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